Policy Terms of Use and Privacy

Thank you for visiting the Motobat website in the Kingdom of Saudi Arabia, the official, authorized platform for distributing high-quality motorcycle batteries and power supplies. By using the website or any of its services, you agree to the following terms and conditions and acknowledge that you are fully aware of them.

1- Website Introduction

The Motobat website is an official, authorized online platform in the Kingdom of Saudi Arabia for the distribution and sale of original, internationally certified Motobat batteries. The website serves:

Individuals and end customers

Merchants and distributors

The website also offers multiple payment options approved within the Kingdom, such as Mada, Visa, Mastercard, Apple Pay, and others, in compliance with local regulations.

2- Information Collection and Privacy

The website does not collect any unnecessary or sensitive user data.

Some basic information is requested upon purchase, such as name, mobile number, and address, for the purpose of shipping the product or activating the warranty only.

We do not share your data with any unauthorized party, and this data is not sold or exchanged commercially.

Using the website means you consent to the secure storage of your information for future orders or warranty tracking.

3- Use of the Website

The user pledges not to misuse the website or attempt to access unauthorized data.

The content on the website (images, trademarks, technical information) is the property of Motobat and is protected by intellectual property rights.

Republishing or distributing any content without official permission from the company is prohibited.

4- Purchase and Payment Terms

All prices shown include value-added tax (if applicable).

When purchasing any product through the website or from an authorized dealer, the purchase invoice must be retained to activate the warranty and replacement.

Electronic payments are made through secure and approved payment gateways in accordance with the regulations of the Saudi Central Bank.

5- Warranty and Replacement Policy

The customer enjoys an official warranty on Motobat batteries according to the terms specified for each product.

If purchased from an authorized dealer or distributor, the original purchase invoice from that dealer must be presented.

The warranty covers manufacturing defects only and does not cover misuse or malfunctions resulting from improper installation.

To exchange or file a warranty claim, contact customer service channels and provide the invoice number and purchase date.

6- Liability Policy

Motobat makes every effort to ensure the accuracy of information, but prices or technical specifications may be updated without prior notice.

Using the battery in a manner not in accordance with the company's instructions may void the warranty.

7- Customer Rights

The customer has the right to receive efficient and professional after-sales service.

Motobat is committed to protecting consumer rights in accordance with the regulations of the Ministry of Commerce in the Kingdom of Saudi Arabia.

All financial transactions and personal data are subject to high-level electronic security.

8- Amendments to the Policy

Motobat reserves the right to amend this policy in accordance with local regulations and the development of services. Any amendments will be announced on the website, and continued use of the website constitutes acceptance of the amendments.

Contact Us

For inquiries, technical support, or replacement and warranty requests:

Unified Phone: +966502080037

Email: [email protected]

Address: Saudi Arabia / Jeddah